ServiceTitan reportedly costs ~$245-$500+/month per technician (pricing not publicly listed). Krib gives you the core features most contractors need — with no monthly fee.
ServiceTitan is the industry leader for large home service operations — and for good reason. Its call recording and tracking, deep pricebook management, accounting integrations, membership billing, and marketing ROI dashboards give multi-truck companies granular control over every dollar. Contractors who invest in ServiceTitan's onboarding (typically 4-8 weeks) often report significant improvements in average ticket size and close rates. The flip side: estimated pricing starts around $245 per technician per month and can exceed $500 per technician, annual contracts are standard, and the platform's complexity can overwhelm smaller teams. Krib is built for a different segment — solo contractors and small teams who need professional quoting, scheduling, invoicing, and team dispatch without the enterprise overhead or cost. Krib won't match ServiceTitan's call tracking, deep reporting, or third-party integration library. But if you're a small operation paying for features you don't use, the savings may matter more than the extras.
416 reviews on Trustpilot · 3.9/5 stars overall
ServiceTitan earns strong ratings overall. Contractor complaints tend to focus on pricing and the time required to onboard.
★★★★☆
“We transitioned to ServiceTitan about six months ago. It required significant time and resources to get up and running.”
— Kate M., March 2026
★☆☆☆☆
“Overall it was a terrible experience.”
— Jeremy D., January 2026
★★★★★
“ServiceTitan has been a game-changer for our business — but it takes time and investment to get there.”
— Brandon G., December 2025
Review quotes sourced from Trustpilot, a third-party review platform. Individual experiences may vary. Ratings verified as of October 5, 2026.
For small to mid-size contractors, yes. ServiceTitan is built for enterprise operations. Krib covers everything smaller teams need — with no monthly fee.
If you're a small to mid-size contractor, you don't need expensive enterprise software — you need professional tools without the high monthly cost.
Photo evaluations and permanent customer home records with equipment tracking. Plus, setup takes minutes instead of weeks.
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Competitor pricing sourced from each provider's public pricing page; verification dates are stated where each price appears. Prices may vary. Visit each provider's website for current pricing. If you collect payments through Krib, total fees are ~3% (Stripe 2.9% + $0.30 + Krib 0.1%). You can pass fees to your customers where permitted by law. Payments are optional.